Privacy

GoodLob uses your account details, court preference, availability, and match activity to arrange private tennis matches. Court search text is sent to Google Maps only when you search for a court while creating a match. The request includes the text you type and a broad Nashville search area; it does not include your identity or device location.

Google Maps suggestions are shown to you while searching. If you select one, GoodLob keeps its Place ID and your own court label for the match. Google place names, addresses, and coordinates are not stored permanently. A selected place's coordinates are kept temporarily to check travel distance.

Your match details are visible only to eligible players through the private match flow. Signed-in players who joined nearby matching can see each other in the Players list: name, self-reported UTR or NTRP, ranked favorite courts, and a mobile number if you choose to add one. Your email address is never shown to other players. Players can send each other private messages in the app; only the two people in a conversation can read it, and alerts say who wrote without including the message. Blocking a player hides you from each other. GoodLob does not put member profiles or match history in its public equipment directory.

To help troubleshoot alerts, GoodLob records when you use the installed app while signed in, using a random identifier saved in that app. It also records when a device reports receiving a Push notification and successfully opening its destination. The private operator dashboard shows these times and approximate device names. These records do not identify your physical phone or show whether you read a notification.

GoodLob counts visits to its public pages: the page, the site that linked to it, and whether the device is a phone, tablet or computer. It sets no cookie for this and stores no IP address; each visitor is counted under a code that changes every day.

The public site also uses PostHog to understand how pages are used, such as page views, clicks and the site that linked to them. PostHog stores a random identifier in your browser and receives your browser details and approximate location; requests pass through goodlob.com. See the PostHog Privacy Policy.

Google Maps search is also subject to the Google Privacy Policy.